FAQs

How long it will take to receive my order?

Usually, order is fulfilled within 2 working days. Depends on your location you should receive your order in 6 to 10 working days (international 4 to 15 days).

How much does shipping cost?

Domestic shipping cost for first item costs $4.99, except hoodies - $5.99. 

Framed posters start from $8.95 since they are quite heavy and need special preparation for shipping.

For international shipping please check at the checkout since there are many variables that depend on specific country and order weight.

Where do you ship?

We ship worldwide!

I made an order. How can I check where is it now?

Every order is fully tracked and after your purchase, you will receive tracking information via email. 

Do You accept credit cards?

Sure, we accept all major credit card vendors as well as PayPal payments.

I received my order, but there's something wrong with it. What now?

Contact us at tutubanks@gmail.com.com and we will look into it.

Is there a way to get a discount?

Be active in our community! Share, comment and send us your photos with TutuBanks clothes.  Signup for our rewards program. Follow our Facebook fanpage and Instagram account to find out more!